The Power of Connection

Organizations love the idea of independence. Independent teams. Independent thinkers. Independent systems. But independence is an illusion.
Clarity as a Competitive Advantage

Most organizations don’t fail because they lack strategy. They fail because people don’t understand the one they already have.
Consultants, Contractors, and Change Agents

Every organization says they want change until it shows up wearing a visitor badge.
Design for Adoption

Most change doesn’t fail because it’s wrong — it fails because it’s hard to live with.